Hi there!

I'm really looking forward to meeting and working with you. Read below about a few simple things you need to know about your appointment.

 

If you have any further questions, simply contact me via the contact form.

 

See you soon.

Robbie

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Your Counselling Session

Anytime you wish to make a booking, go to the Book Online section of the website. You won't be asked for payment when booking. Phew!

 

Prior to your first appointment, please complete the online client form

Following your appointment, I will send you an invoice and a link where you can make payment. If, for some reason, you need to cancel or postpone the appointment, please give at least 24 hours notice. Failure to do so may incur an administration fee up to the scheduled fee, depending on time of notice of cancellation e.g. a client who simply does not show will be charged the full fee. In situations where the client arrives late, the duration of session will be the scheduled session period. If you have any payment difficulties or questions, we can discuss this. Just send me a message.

Too easy, right! :)

 

If you have booked a phone session, I will call you at the designated time unless we have arranged for you to call me. Make sure you have access to a space where you feel comfortable to speak with minimal distractions so you can get the most out of your session.

If you have booked an online video session, you will receive a link at which we can connect at the designated time. Make sure you have access to a space where you feel comfortable to speak with minimal distractions so you can get the most out of your session.

Phone

0435 732 650

Email

robbiejspence@fastmail.com